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May Bank Holiday

The Surgery is closed from 6.30 pm on Friday the 27th of May until Tuesday the 31st of May at 8am

Should you need to see a doctor during this time please dial 111 and you will be directed to the most appropriate service.

 

 

 


 

Update from PRG 17th of May 2016:

We are pleased to announce the NHS England procurement process has reached the point where a preferred new GP service provider has been identified. All bidders for the role have been notified of the decision.

 

We are now in a mandatory 'standstill' period and we expect a further announcement on 24.05.16, which should identify the new service provider.

 

Bob

Robert Good

Chair - Sutherland Lodge PRG

 


 

With immediate effect we are temporarily NOT registering new patients. With the list closures of nearby surgeries we have been registering up to 19 patients a day and with the extraordinary things happening here we have now lost six members of staff. The current ratio is 1GP to 2240 patients, which we feel is unsustainable and unsafe to continue until the ratio drops to 1: 2000 or below. We have informed NHS England and our neighbouring surgeries as a matter of courtesy.   We apologise for any inconvenience this may cause.

 

 


 DISPENSARY DISRUPTION

 SURGERY UPDATE 12.5.16
 ADDITIONAL UPDATE FROM YOUR PRG 6.4.16
 UPDATE FROM YOUR PRG 30.3.16
 Sale of the Surgery building
 Visit to Whitehall
 2016 CQC Report for Sutherland Lodge Surgery
 Latest Update from the Surgery 15th January
  Press Release From NHS England 11th January 
   Letter From The Partners 7th January 

  


 

 Advice on Childhood Illness                                            Message form CCG


Don't blame us for delays in your treatment


 

Link to easy read leaflets

https://www.england.nhs.uk/learningdisabilities/ctr/support/er/

 


OUR MISSION STATEMENT

 The aim of Sutherland Lodge is to use the funds allocated to them for Health Care to reduce morbidity and improve the quality of life for its patient population, by offering a caring medical service of the highest quality based on established professional standards that satisfies the needs of our patients and is provided by professionally competent, content and motivated staff


Dear Patient,

From April 2015 GP practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that the surgery provides to them.  Having a named GP does not prevent you from seeing your usual GP or any other GP in the practice as you have previously been able to.

 


    Patient Representative Group

PRG Involvement

If you would like to join and want futher information please contact either Bob Good – our Chair at robertgood@blueyonder.co.uk or Carol Sams the Practice Manager at c.sams@nhs.net or alternatively call her on the surgery number.

                    


  

 Link to IAPT self-referral form

 


  

Friends & Family Test December 2014

There will be no requirement for Surgeries to complete a Survey this year as this is being replaced by the ‘Friends & Family Test’.

The question in the ‘Friends & Family Test’ is: How likely are you to recommend our services to friends and family if they needed similar care or treatment?’

The possible answers are:

‘Extremely likely; Likely; Neither likely or unlikely; Unlikely; Extremely Unlikely; and Don’t Know’

These answers generate scores and once these are determined, the result is sent to NHS England on a monthly basis to be published on the NHS Choices website.

Please look out for the papers containing these questions which will be in Reception from December 2014.  Or you can complete this online.

Click here to take the ‘Friends & Family Test’

Or you can print the form from the link below and send it or hand it in to the surgery

Friends & Family Test

 


 

We are now offering phlebotomy services for all patients in the surgery (except children under 10) Please call reception to book an appointment.

 


Patient Information Leaflets

You can find out information about medical conditions and diseases through our patient information leaflets  

(Site updated 29/05/2016)
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