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DID NOT ATTEND statistics for January:   87 nurses appointments (equivalent of 22 hours)  58 Doctors appointments (equivalent of 10 hours)  A total of 145 appointments were wasted in January.

                        

**IMPORTANT CHANGES**

SystmOnline can now offer you a summary view of your medical records online.  If you wish to sign up to this you will need to come into the surgery and fill in a form (proof of identity is required).  If you send a representative we will need your written consent.  A username and password will be issued to you and this will give you access to your repeat medication list, the ability to book appointments and a summary of your medical records

If you are an excisting user of Systmonline and wish to add the facility of viewing a summary of your medical records we will ask that you fill in a form too.

 Please click below for furhter information

Patient Online access leaflet

Patinet Registration form for Online Access

 


 

 


  

Friends & Family Test December 2014

There will be no requirement for Surgeries to complete a Survey this year as this is being replaced by the ‘Friends & Family Test’.

The question in the ‘Friends & Family Test’ is: How likely are you to recommend our services to friends and family if they needed similar care or treatment?’

The possible answers are:

‘Extremely likely; Likely; Neither likely or unlikely; Unlikely; Extremely Unlikely; and Don’t Know’

These answers generate scores and once these are determined, the result is sent to NHS England on a monthly basis to be published on the NHS Choices website.

Please look out for the papers containing these questions which will be in Reception from December 2014.  Or you can complete this online.

Click here to take the ‘Friends & Family Test’

Or you can print the form from the link below and send it or hand it in to the surgery

FFT Form

View FFT results here

 


 

We are now offering phlebotomy services for all patients in the surgery (except children under 10) Please call reception to book an appointment.

 


 FLU CLINICS

 

The FLU immunisation programme has now started. If you fall into the 'AT RISK' category please make your appointment.

 


  Electronic Transfer of Prescriptions (EPS2)

 

From the 1st of October the surgery is introducing Electronic Transfer of Prescriptions (EPS2).  This means that your prescription can be sent directly to your preferred pharmacy.  If you do not have a nominated pharmacy, you can do so by contacting the dispensary.   However, it is still possible to collect your paper script as before from the surgery if you prefer.

 


  Child Immunisation Clinic

Changes to Tuesday's Child Immunisation Clinic.  From the 11th of February this clinic will be by appointments only.  Please speak to reception to book an appointment.


 

TEXT MESSAGES:

We are now sending text confirmation of your appointment, plus a reminder two days beforehand (if booked far enough ahead). PLEASE ensure that the reception team have your current mobile phone number for this purpose.

For children under 12 we will be texting the parent whose number is on that child’s record.


Patient Representative Group

We currently hold a Patient Representative meeting every 6-8 weeks.  The minutes are posted on this website. If you are interested please contact the practice manager at the surgery.


Patient Information Leaflets

You can find out information about medical conditions and diseases through our patient information leaflets  

(Site updated 02/03/2015)
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